Our refund policy is designed to ensure fairness and transparency for all customers. Refund eligibility depends on the timing of cancellation and the terms associated with your booking.
In general, cancellations made within the allowed timeframe may qualify for a full or partial refund. Cancellations made closer to the pickup time may incur charges.
Customers are advised to review the cancellation terms at the time of booking. Different vehicles and providers may have different policies.
Refunds, when applicable, are processed within a standard timeframe and may take several business days to reflect in your account depending on your payment method.
No-shows or failure to meet booking requirements may result in no refund.
If you believe you are eligible for a refund or have any questions, please contact our support team for assistance.
Our team is currently reviewing your request and will be in touch shortly. For immediate assistance, please call the following number: